IT That Understands Your Industry, Not Just Your Network.
Managed IT and cybersecurity for regulated businesses. We work with law firms, medical practices and accounting firms, which means we already know what your compliance auditor will ask for.
We Specialise by Industry, On Purpose
Generic IT support means learning your software on your time. We already run these stacks, and we already know the compliance obligations that come attached.
What Is Included
Everything below is in the base agreement. We do not bill hourly on top for the things that should be standard.
Managed Support
Unlimited helpdesk, patching, monitoring, onboarding and offboarding. Same engineers every time, so nobody re-explains your setup on every ticket.
See pricing →
Cybersecurity
Endpoint detection, MFA enforcement, phishing simulation and the security controls your cyber insurance renewal now demands evidence of.
Compliance detail →
Backup & Continuity
Tested restores, not just backups that appear to run. We document recovery time objectives and prove them quarterly.
Discuss requirements →Your Cyber Insurance Renewal Is the Real Deadline
Most businesses discover their security gaps when the insurance questionnaire arrives, not when they are breached. Those questionnaires have become genuinely demanding.
- MFA everywhere, evidencedInsurers increasingly require multi-factor on email, remote access and admin accounts, with proof rather than assurance.
- Tested, immutable backupsSaying you have backups is no longer sufficient. They want restore testing documented and backups that ransomware cannot encrypt.
- Endpoint detection, not antivirusTraditional AV no longer satisfies most policies. EDR with 24/7 monitoring is the current bar.
- Written incident response planA document naming who does what in the first hour. We write yours and rehearse it with you annually.
How Our Pricing Works
Per user, per month, all inclusive. Published because comparing MSP quotes is otherwise impossible.
| Tier | Per user / month | Included |
|---|---|---|
| Essential | $115 | Helpdesk, patching, monitoring, backup, standard security stack |
| Secure | $165 | Everything in Essential plus EDR, MFA management, phishing training, insurance evidence pack |
| Regulated | $215 | Everything in Secure plus compliance documentation, annual audit support, vCIO quarterly reviews |
| Servers & infrastructure | $180 per server | Monitoring, patching, backup and capacity planning |
| Project work | Fixed quote | Migrations, office moves and rollouts scoped and priced before starting |
No per-ticket charges, no after-hours surcharges and no minimum seat count above five users. Month-to-month after an initial 12-month term.
Switching Providers Without the Chaos
Most of our clients came from another MSP. Nobody enjoys the idea of moving, so here is exactly how it goes.
Documentation Audit
We inventory everything: licences, credentials, warranties, contracts. Most incoming clients have never seen this written down.
Parallel Access
We onboard alongside your current provider. Nothing is cut over until we can support you fully.
Cutover
Monitoring, backup and helpdesk transfer to us. Your team gets one email with one phone number. That is the whole change for them.
Remediation Plan
A prioritised list of what we found and what it costs to fix, separated into urgent, important and optional.
One honest note: if your current provider holds domain or licence ownership in their own name, extraction can take longer. We check this in week one and tell you straight away.
What Clients Say
“Our insurer rejected our renewal questionnaire. Northbridge closed every gap in six weeks and produced the evidence pack. The renewal went through at a lower premium.”
Managing PartnerLaw firm, 34 users · Charlotte“They found that our previous MSP owned our Microsoft tenant in their own account. That single discovery was worth the first year of fees.”
Practice ManagerDental group, 21 users · Concord“Same two engineers for three years. They know our shop floor systems better than the vendor does at this point.”
Operations DirectorManufacturer, 60 users · Gastonia
Start With a Documentation Audit
Ninety minutes, no obligation. We will inventory what you actually have, identify the gaps your insurer will ask about, and give you the findings in writing whether you hire us or not.